Arrival & No-Show Policy

• Passengers must arrive 30 minutes before departure to ensure a smooth boarding process.
• The bus will wait 2 minutes before the scheduled departure time at each pickup location.
• If the passenger does not show up within this time, the ticket is non-refundable.

Cancellations

• Full Refund: If canceled 3 or more hours before departure.
• 50% Refund: If canceled 1 to 2 hours before departure.
• No Refund: If canceled less than 1 hour before departure or in case of a no-show.

Breakdown Policy

• If a breakdown occurs and a replacement bus is provided within 3 hours, no refund is issued.
• If the delay exceeds 3 hours, passengers receive a 50% refund of their ticket price.